Shipping an Art Print Across Borders Without Damage
Cross-border delivery is where most prints get hurt, not in transit overland. The method matters more than the carrier, and the details are worth knowing before you order.
The best way to ship a print internationally is flat, rigid, and sealed: the print mounted between two stiff boards, wrapped in a waterproof layer, and sent by a tracked courier service rather than standard post. Framed prints need corner protectors and a double-walled box. Expect delivery in roughly 5 to 14 business days for most destinations, plus customs clearance time.
Why the method matters more than distance
A print survives international transit based on how it is packed, not how far it travels. Paper is vulnerable to three things: bending, moisture, and pressure. A flat shipment between two rigid boards addresses all three at once. Rolled shipments in tubes work for unframed sheets, but the tube must be wide enough that the print is not curled tightly, because tight rolling can crack ink layers and leave a permanent set in the paper.
Framed prints are the harder case. Glass or acrylic can shatter or flex under rough handling, so the frame needs corner protectors, a layer of bubble wrap, and a double-walled box with a few centimetres of clearance on every side. The same standard applies across editions, whether you order a framed poster like Charming little landscape as a framed poster or a larger canvas. If a seller cannot describe their packing in one clear sentence, that is a signal to ask more questions before paying.
Customs is the part buyers underestimate. Any print crossing a border may be inspected, delayed, or charged import duty depending on the destination country and the declared value. These charges are set by the receiving country, not the seller, and they are the buyer's responsibility in most cases. A tracked courier also handles customs paperwork more smoothly than standard post, which is one more reason to pay for it.
What to expect on cost and timing
International shipping for a framed print typically runs from about 20 to 60 euros depending on weight, size, and destination, with canvases costing more because they are bulkier. Tracked courier services sit at the top of that range and untracked postal services at the bottom. For anything framed, the tracked option is worth the difference. A print is not a book; if it disappears in transit, there is no replacing it cheaply.
Timing varies more than cost. Most international deliveries land within 5 to 14 business days, but customs holds can add a week or more, particularly around holidays. Reputable sellers state their handling time separately from transit time, and the two together give the real wait. The specifics for any order, including handling windows and destination coverage, are set out in the Auvrique Shipping Policy. If you want the fuller picture on framed deliveries, the guide to framed poster delivery times covers it in detail.
Before you order
- Confirm the print ships flat and rigid, or rolled loosely in an oversized tube
- Check that tracking is included, not offered as an extra
- Ask who pays import duties in your country before checkout
- Photograph the outer packaging on arrival before opening it
Receiving the print and handling problems
Inspect the shipment the day it arrives. Look for crushed corners, water staining, or a rattling frame before you cut any tape. If the outer box is damaged, photograph it first, then photograph the print and packaging together. Carriers and sellers both process claims faster with that record, and claims windows can be short, sometimes as little as a few days from delivery.
If a print arrives damaged, the remedy comes from the seller, not the carrier, in most consumer purchases. Refund and replacement terms differ between sellers, so read them before ordering rather than after. The Auvrique Refund Policy sets out the process for its own editions. For long-term care once the print is safely on the wall, the advice on caring for a canvas print applies to most formats. And if a question is not answered anywhere, contacting the seller directly before ordering is always cheaper than a dispute after.
The cheapest shipping option is the most expensive one when the print does not arrive.
| Method | Typical cost | Best for |
|---|---|---|
| Untracked postal | 10 to 25 euros | Unframed sheets where loss is acceptable |
| Tracked courier | 25 to 60 euros | Framed prints and canvases |
| Express courier | 60 euros and up | Deadlines or high-value framed work |
Shipping options compared
Key takeaways
- Flat, rigid packing between boards is the single biggest factor in a print surviving transit.
- Framed prints need corner protection and a double-walled box with clearance on all sides.
- Tracked courier shipping costs more but is the sensible choice for anything framed.
- Import duties are set by the destination country and are usually the buyer's responsibility.
Related questions
Should a print be shipped rolled or flat?
Flat is safer for anything framed or mounted, because the rigid boards protect against bending and pressure. Unframed paper sheets can ship rolled in a tube, provided the tube is wide enough that the curl is gentle. A tight roll can crack the ink layer and leave a permanent curve in the paper.
Who pays customs charges on an international print order?
In most cases the buyer does. Import duties and handling fees are set by the destination country based on the declared value, and sellers rarely absorb them. Check your country's de minimis threshold before ordering, since shipments below it often clear without any charge at all.
What happens if the print arrives damaged?
Contact the seller immediately with photographs of the outer packaging, the print, and any damage. Claims windows are often short, sometimes a few days from delivery. Keep all packaging until the claim is resolved, because carriers frequently ask to inspect it before approving compensation.
From the Auvrique collection
Made to order · Every sizeEvery size, every country, delivery included
Editions are made to order and shipped worldwide. Choose a format and a size, and the price you see is the price you pay.
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Sources: Auvrique Shipping Policy, Auvrique contact, Auvrique Refund Policy



