Order confirmed

Your order is routed to the production facility closest to your delivery address.

Produced

Printed on archival material, finished, and inspected before it leaves production.

In transit

Handed to a carrier for the fastest reliable route to your address.

Delivered

Tracking confirms arrival. Ready to hang.

Produced and shipped from within the country.

United Kingdom plus 30 EU countries, including Germany, France, Italy, Spain, and the Netherlands.

Australia, New Zealand, Japan, Singapore, United Arab Emirates. Produced regionally, forwarded by international courier.

Shipping is free. Always.

Every order ships free of charge, to every country in our network. No minimum order value, no tiers, nothing added at checkout.

Know where your order is.

A tracking link is emailed the moment your order ships. Activity typically appears within 24–48 hours of dispatch, as the carrier registers the shipment.

If tracking shows no movement within 5 business days of dispatch, contact us at the address below.

Most orders never cross a border.

Orders produced and delivered within the same country — United States, United Kingdom, and EU — are domestic shipments with no customs fees.

Orders to the extended network (Australia, New Zealand, Japan, Singapore, UAE) may be subject to import duties or VAT set by the destination's customs authority. These are the recipient's responsibility and are not collected by Auvrique.

Double-check before you confirm.

Production begins shortly after checkout, so an order cannot be modified, cancelled, or redirected once production has started — including the shipping address.

Orders returned to us due to an incorrect, incomplete, or unattended address may be reshipped at the customer's expense.

A short window to change your mind.

Amendments and cancellations are accepted only within 12 hours of order placement, and only if production has not yet begun. Once production starts, the order cannot be altered, cancelled, or refunded.

Multi-item orders may arrive separately.

Orders with more than one item may be produced at different facilities and arrive in separate shipments, on separate dates, at no additional cost. A partial delivery does not mean an incomplete order.

If something goes wrong, we're on it.

Inspect your order on arrival. Claims for transit damage must be submitted within 14 days of delivery, with photographs of the item, packaging, and shipping label.

If tracking shows no movement for 10 consecutive business days, or your order is marked delivered but not received, notify us within 30 days of dispatch. Claims raised after 30 days cannot be investigated with the carrier.