How Bertalan Por Prints Are Packed for Transit

Flat or rolled depends on the format, and the difference matters more than most buyers expect. Here is exactly how each edition type travels, and what protection it gets.

Auvrique Editorial · Fine Art Editions

The short answer

Framed Bertalan Por prints ship flat, in rigid protective packaging with corner guards so the frame and glazing never flex in transit. Unframed canvas editions ship rolled around a sturdy core, inside a cylindrical tube, which is the standard method for canvas because it prevents creasing. Neither format is ever folded.

Framed prints travel flat and rigid

A framed print cannot roll. The frame is a rigid object, so it ships flat, sandwiched between protective layers and fitted with corner guards that absorb the knocks handling tends to deliver. The glazing sits inside this structure rather than bearing any load itself. This is the safer method for framed work, and it is the only sensible one.

The honest risk with flat shipping is pressure across the face, not bending. Rigid packaging exists to spread any load across the whole surface instead of letting one point take it. The same care applies across the catalogue, whether the piece is a Paris quay scene framed poster of a Paris quay or a mountain view framed Mount Rosa poster. If a frame arrives with damage, the fix is a replacement, not a repair claim against a courier.

Canvas editions ship rolled in a tube

Canvas is different. A canvas print is flexible by nature, and rolling it around a core keeps the surface from creasing, which is the one damage rolled packaging cannot cause. The roll goes into a cylindrical tube with capped ends, so the print never touches the tube wall directly. This is how Auvrique packs canvases, and it is the industry standard method for unmounted canvas.

The trade-off is worth stating plainly. A rolled canvas needs to be unrolled and mounted before it hangs, which is a small task rather than a project, but it is a task. Some buyers prefer to skip it and choose a framed format instead. If that is you, it helps to read how the two formats compare choosing between canvas and framed poster before ordering. Anyone set on canvas can order the canvas edition Laguna Vista canvas print knowing it will arrive rolled, not stretched.

What this means for damage risk

Transit damage is rare but not impossible, and the honest answer is that packaging reduces risk rather than eliminating it. Flat shipping protects frames from bending. Rolled shipping protects canvas from creasing. Each method is matched to the weakness of its format, which is why the two are not interchangeable.

If a piece does arrive damaged, the remedy is straightforward. Photograph the packaging and the print, keep everything as received, and contact support before discarding the box, since the packaging itself is part of the claim. Delivery windows and handling terms are set out in the shipping policy Auvrique Shipping Policy, and timing expectations are covered separately how long shipping takes. For anything unusual, such as a gift that needs to travel onward gifting and repackaging a canvas print, it is worth asking before the order ships rather than after.

Rolled is not a downgrade. It is the correct answer to a material that would crease if it were not rolled.

Format	Ships as	Main protection
Framed print	Flat, rigid package	Corner guards and rigid face protection
Unframed canvas	Rolled in a tube	Core winding prevents creasing

Shipping method by format

Key takeaways

Framed prints always ship flat in rigid packaging with corner guards.
Canvas editions ship rolled in a capped tube to prevent creasing.
Neither format is ever folded, and each packaging method matches its format's weakness.
Keep damaged packaging intact and photograph it before contacting support.

Related questions

Will a rolled canvas arrive creased or damaged?

Creasing is precisely what rolled packaging prevents. The canvas wraps around a rigid core, so the surface curves gently rather than folding. Minor curl from being stored rolled settles within a day or two of unrolling at room temperature. Genuine transit damage is uncommon, and if it happens the remedy is a replacement rather than a repair.

Can I request a canvas print shipped flat instead of rolled?

Flat shipping for unmounted canvas is generally avoided, because a flexible sheet laid flat can shift and crease under pressure in a way a roll cannot. The rolled method is the safer option for the print itself, even though it feels less protective. If you want a piece that hangs straight out of the box, a framed format is the better choice.

What should I do the moment a rolled canvas arrives?

Unroll it on a clean, flat surface and let it relax at room temperature before mounting. Do not force the edges flat or apply heat. Check the surface against the product image while it is unrolled, and photograph any problem immediately with the tube still nearby, since the packaging supports any claim you need to make.

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