How Anna Zemánková Prints Travel to Your Door

Rolled or flat depends on what you ordered, and the difference matters more than most sellers admit. Here is how each format is packed, and where creases actually happen.

Auvrique Editorial · Fine Art Editions

The short answer

Canvas editions of Anna Zemánková's work ship rolled in a rigid tube, while framed posters ship flat in reinforced protective packaging. Rolled canvas cannot crease in transit; a framed piece travels face-protected inside a corner-guarded crate. Both formats are insured, and a damaged print is replaced rather than argued over.

Rolled Canvas, Packed in a Rigid Tube

Canvas editions ship rolled. The print is wrapped around a core, sleeved in paper, and slid into a tube with walls thick enough to survive a careless courier. This is the standard method for good reason. A rolled sheet has no flat surface for a crease to form across, so the two worst transit failures, kinked paper and cracked ink along a fold line, are structurally impossible.

The trade-off is that the work arrives unmounted. It needs to be stretched or framed before it hangs, which takes a day or two at a framer. Anyone weighing rolled canvas against a framed format should read the comparison between canvas and framed poster before ordering, because the packing method follows from the format, not the other way round. If you prefer something that hangs the hour it arrives, buy the canvas edition knowing the mounting step is yours.

Framed Posters Travel Flat and Face Protected

A framed poster cannot roll, so it ships flat. The piece is wrapped in a protective surface layer, fitted with corner guards, and boxed with padding on all six faces. Glass or acrylic faces the greatest risk in transit, which is why the face layer and the corner guards do most of the work. The frame itself is rigid and rarely fails.

The honest concession is that flat shipping carries more risk than rolled, not less. A hard impact on a flat box concentrates force on one point. This is why framed pieces are insured and why a damaged arrival is handled as a replacement, not a negotiation. Check the piece within a day of delivery, before you hang it, and photograph any damage immediately. That habit resolves almost every claim without friction.

What protects a framed print

A surface layer over the glazing to guard against scratches
Corner guards on all four corners of the frame
Rigid padding on every face of the shipping box
Full insurance against transit damage on arrival

What to Do When the Box Arrives

Open it on a clean table, not the floor. For a rolled canvas, unroll it slowly in the direction it was wound and let it relax face-up for a few hours; the curl from the tube flattens on its own and no one should force it flat by hand. For a framed piece, inspect the corners and the glazing under a raking light before removing the wrapping entirely.

A small curl in a rolled canvas is not damage and disappears once mounted. A cracked corner or a chipped face on a framed piece is damage, and it should be reported the same day. Anyone unsure whether a subtle flaw counts can read the guidance on caring for a framed poster over time, which covers what is cosmetic and what is not. When in doubt, contact support with photographs.

Rolled canvas cannot crease. That single fact explains why the tube survives as a shipping method.

Format	Method	Main protection
Canvas edition	Rolled in rigid tube	No flat surface, so no crease line
Framed poster	Flat in reinforced box	Face layer and corner guards
Both formats	Insured in transit	Replacement on confirmed damage

Shipping by format

Key takeaways

Canvas editions ship rolled in a rigid tube and cannot crease in transit.
Framed posters ship flat, face-protected, with corner guards on all four corners.
Flat shipping carries slightly more impact risk than rolled, which is why framed pieces are insured.
Inspect any delivery within a day and photograph damage before reporting it.

Related questions

Will a rolled canvas arrive with a curl in it?

Yes, a gentle curl from the tube is normal and expected. Lay the print face-up on a clean surface for several hours and it relaxes on its own. Once the canvas is stretched over bars or mounted, the curl disappears entirely. Forcing it flat by hand or ironing it is unnecessary and risks damaging the surface.

Is flat shipping riskier for framed prints?

Marginally, yes. A flat box concentrates impact force on a single point, which is why framed pieces travel with a protective face layer, corner guards, and padding on all sides. The format also cannot be rolled, so flat is the only option. Insurance covers the residual risk, and confirmed damage is replaced.

What should I check first when the print arrives?

Open the package on a table and inspect under angled light before unwrapping fully. On a framed piece, look at the corners and the glazing. On a rolled canvas, check the edges for pressure marks. Photograph anything questionable the same day, then contact support with the images so a claim can move quickly.

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