Framed prints travel flat and rigid

A framed print cannot be rolled, so the question answers itself for that format. Framed editions are packed flat, with a protective sheet over the print surface, foam or board on both faces, and corner guards on all four corners. The whole package sits inside a rigid double-wall cardboard sleeve. The glass or acrylic face is the vulnerable part, so it is never left exposed to the tube wall.

This is the same method used across framed editions of any artist, and it applies equally to a framed poster like the Auxerre Cathedral framed poster. The flat method costs more to ship than a tube. It is used anyway because a frame under bending stress is a frame that arrives cracked, and a cracked frame is a refund.

Canvas ships rolled for a reason

Unframed canvas is the opposite case. A canvas print is flexible, and forcing it flat into a large rigid crate adds cost without adding protection. Rolled around a core, wrapped in a plastic sleeve and packed in a wide-diameter tube, a canvas survives transit better and unrolls without a memory crease. This is how a canvas edition such as the By the Eure River canvas is prepared for dispatch.

Rolled canvas needs one thing from you, which is patience at the unboxing. Lay it print-side up on a clean surface and let it relax for several hours before stretching or framing. A canvas that is stretched immediately after unrolling can develop tension waves at the corners. If you are still weighing the two formats, the comparison in choosing between canvas and framed poster covers which format suits which wall.

What happens if a print arrives damaged

The anxious question behind this one is simple. What if it arrives broken? The honest answer is that transit damage is rare but not impossible, and the remedy is replacement rather than argument. Photograph the packaging and the print before discarding anything, then report it within the window set out in the refund policy. A damaged claim with photos is settled quickly. One without photos rarely is.

Inspect the print on arrival, not a week later. Check the corners of a flat-packed frame and the surface of a rolled canvas before the tube is recycled. If you are ordering a custom size and want the full timeline from production to doorstep, how long a custom print takes sets out the stages. For anything unusual about an address or a large-format delivery, it is worth asking before ordering rather than after.

Pull_quote

Table

Takeaways

Faq

Seo_title

Meta_description