How a Paul Feeley Print Reaches Your Door
The shipping method depends on the format, and the difference matters. Framed pieces travel flat in rigid protection. Canvas travels rolled. Here is what that means for the work arriving intact.
Framed Paul Feeley prints ship flat, packed in a rigid protective case with corner guards. Canvas prints ship rolled in a wide-diameter tube, which is the safer method for unstretched fabric. Neither format is ever folded, and both are packed to survive standard carrier handling.
Why framed prints travel flat
A framed print cannot roll. The frame itself is rigid, so the only safe orientation is flat, face protected, inside a stiffened case. Corner guards absorb the knocks that carriers hand out routinely, and a surface layer sits over the glazing or print face so nothing rubs during transit. The package is heavier than a tube and costs more to move, which is the trade for the work arriving ready to hang.
Flat shipping has one honest drawback. A large framed piece presents a broad surface to rough handling, and no packing fully removes that risk. The mitigation is rigidity rather than padding alone, because a package that cannot flex cannot crease. If you are weighing formats before ordering, the comparison between the two is covered in detail elsewhere, including how each one behaves once it is on the wall how to choose between canvas and framed poster.
How canvas editions are packed
Canvas ships rolled, not flat, and rolled around a substantial diameter so the fabric never takes a sharp bend. A tight curl is what cracks ink and sets permanent memory into the material. A wide tube lets the canvas travel in a gentle curve that relaxes completely once the work is unrolled and stretched or framed.
The rolled method can look less protective than a flat case, and the anxiety is understandable. In practice it is the opposite for unstretched fabric, because a tube has no flat face to crush and no glazing to break. Once unrolled, the canvas should be allowed to rest flat for a period before framing so any residual curl settles out. Delivery timing for either format follows the same production and dispatch schedule how long delivery takes.
Arrival checklist
- Open framed packages flat on a clean surface, never upright against a wall.
- Inspect corners and glazing before signing for the delivery where the carrier allows it.
- Unroll canvas slowly and let it rest face up before any framing work begins.
- Keep all packaging until you have confirmed the print is undamaged.
What to do if damage occurs
Damage in transit is rare but not impossible, and pretending otherwise helps nobody. Photograph the packaging and the print before removing anything further, because carriers ask for evidence of condition on arrival. A claim made the same week is straightforward. A claim made a month later, with the box discarded, rarely is.
The remedy path is the refund process rather than a repair, since a creased print or a cracked frame is replaced rather than fixed Auvrique Shipping Policy. The same principle applies across the catalogue, whether the work is a Feeley composition or a coastal scene by another hand The Rock in the Sea framed poster. Report promptly, keep the packaging, and the problem stays small.
A tube looks flimsy and a flat case looks safe. For canvas, the tube is the safer of the two.
| Format | Shipping method | Protection |
|---|---|---|
| Framed print | Flat in a rigid case | Corner guards and a face layer over the glazing |
| Canvas print | Rolled in a wide tube | Gentle curve, no sharp bends, no glazing to break |
Packing by format
Key takeaways
- Framed Paul Feeley prints ship flat in rigid protective packaging with corner guards.
- Canvas editions ship rolled in a wide-diameter tube, which protects unstretched fabric better than a flat pack.
- Neither format is ever folded, and canvas should rest flat before framing to release any residual curl.
- Report transit damage promptly and keep the packaging, since claims depend on evidence of condition on arrival.
Related questions
Why does canvas ship rolled instead of flat?
Unstretched fabric is vulnerable to sharp bends, and a flat package invites them. Rolling around a wide diameter keeps the canvas in a gentle curve that the material recovers from completely. Once unrolled and rested, the fabric settles flat and takes framing without any memory of the tube.
Will a rolled canvas arrive with creases in it?
No. Creases come from folding or from rolling too tightly, and neither happens in transit. A wide tube produces a soft curve rather than a hard line. If a slight curl remains on arrival, laying the canvas flat under light, even weight for a day or two releases it before framing.
Is a framed print more likely to arrive damaged than a canvas?
The risks differ rather than rank cleanly. A framed piece carries glazing and rigid corners, so packing focuses on impact. Canvas has no glazing to break but must be protected from bending. Both methods are built around the specific weakness of the format, and both are packed for standard carrier handling.
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Sources: Auvrique Shipping Policy



